Mellow, a global contract and payment services platform whose customers are Freelancers, consulting companies and independent contractors, revealed in Their latest report a startling 260% increase in overseas hiring of Freelance workers by U.S. businesses from 2022 to 2024. The report indicates that the projects were also outside of the U.S. and that skill sets in highest demand included engineers, technical writers, analysts and website developers. The organizations for whom the Freelancers worked were Mellow contractor-of-record clients, based in the for U.S. and with 50-200 employees, categorized as Small and Midsize Enterprises (SME). The Freelancers hired were based in regions with emerging economies, primarily Central Asia, the Middle East/North Africa and Eastern Europe.
Mellow researchers interpret the big picture of their findings as confirming the centrality of Freelance workers as essential participants in a global trend that demands flexible work models and as a standard that will ultimately benefit U.S. based Freelancers. Rather than replacing U.S. workers, Mellow investigators see the predominance of flexible work models as creating new opportunities for both businesses and individuals in the U.S. Mellow emphasizes that the Freelancing surge is not about offshoring, but rather about decentralizing work and enabling businesses to be more agile, competitive and profitable.
Freelancers are a core business strategy
The advantages inherent in flexible, ad hoc, project-specific work arrangements were already apparent to both Freelance workers and the organizations that hire them, and the practice was already well established and growing in acceptance and popularity when the 2020 COVID-19 pandemic forced businesses to reconsider their work models and shift their employees into Work From Home mode. The pivot spotlighted the value of both remote work and the availability of a talented and reliable Freelance workforce. Organization leaders now widely recognize the logic of employing temporary talent for specific projects and this acceptance has brought revisions to their strategies for talent acquisition and workforce management. Freelancers are no longer regarded as just a short-term fix, but instead as a strategic advantage that delivers tangible benefits in today’s layoff-prone environment.
Talent management within an organization is no longer considered primarily an HR strategy and is now recognized as a core business strategy that owners, entrepreneurs and executives must recognize. The data makes it clear that organizations are welcoming Freelance talent and the shift isn’t just about cost savings; it’s also about responding to the need to be agile in a hyper-competitive marketplace that includes the realities of a periodically unpredictable labor market.
Market research company Grand View Partners estimates that global Freelance marketplaces such as Mellow, Fiverr, Guru and Upwork will have a 17.7% Compound Annual Growth Rate (CAGR) for the period 2025 to 2030, according to their recently published Market Analysis Report that examined the market size, share and trends of Freelance platforms. Industries setting the pace and providing a template that other companies can follow include Edtech, out front with an average hiring rate of 108 Freelancers and advertising companies, with an average Freelance hire of 34 contractors.
U.S. Freelancers thrived during difficult years
The years 2022-2024 were challenging for many American workers, executives and business owners. Numerous lay-offs, persistent inflation and widespread hiring freezes came on the heels of the coronavirus shutdown. “Quiet quitting,” the great resignation and persistent demands to return to the office—a condition that many employees find unnecessary, if not unacceptable—dominated the echoverse.
The unrest motivated many companies to adopt a flexible approach to getting the work done and increasingly, company leaders acknowledged that Freelance professionals are uniquely qualified to provide the skills their organizations needed. The inclination to hire Freelance workers also aligns with agile business strategy that likewise requires a flexible, capable and cost-effective workforce that drives innovation, growth and profitability.
In a January 2023 survey of 1,000 U.S. business leaders of companies with more than 50 employees, Resume Builder showed that 40% of those companies hired Freelance workers to replace laid-off employees and 53% convinced some of their full-time employees to accept Freelance positions, in order to remain employed.
Return-to-office and lay-offs poised to increase Freelance opportunities
Lay-offs have been announced by Hewlett Packard, Grubhub, Meta and Chevron; meanwhile, RTO mandates have been repeatedly announced, most notably by J.P. Morgan, along with Amazon, Dell and Starbucks, all of whom are cracking the whip and herding the last of their WFH employees back into the office. As unpleasant as all that sounds (at least to me), Freelancers are positioned to obtain clients and potentially generous billable hours that result from lay-offs and RTO mandates that are ignored. One door closes and another door opens.
Data from Upwork, the Freelance marketplace used by both Freelance workers and the companies that hire them, shows that Freelance labor is 30-60% less costly than W2 employee labor; the latter entails costs such as payroll taxes, social security payments and vacation and sick time, while the former option enables company leaders to pivot into a flexible workforce arrangement rather than lay-off W2 employees (and perhaps face media scrutiny). Furthermore, Resume Builder data also shows the rise of a strategy called “quiet hiring,” that is demonstrated by the 37% of companies that had recent lay-offs and hired Freelancers to replace laid-off workers.
Regarding RTO mandates, the advantages of Freelance talent are not exclusively limited to remote arrangements. In fact, the in-person Freelance model is a fast-growing segment. Spurred by front-line workforce talent platforms specializing in retail, hospitality and even factory workers, in-person Freelance gig workers are solving significant challenges for industries known to suffer from high rates of employee burnout and churn.
The Freelance future is bright
The demand for Freelance talent is expected to energize the employer side of the equation as evidenced by the predicted 17.7% CAGR within 2025 the SME and large enterprise business categories. The rise of start-up businesses and entrepreneurship in general contributes to the increasing demand for Freelance talent, as detailed in the Upwork Freelance Forward 2023 report, that noted Freelance labor contributed $1.27 trillion to the U.S. economy in annual earnings and also noted that 38% of the U.S. workforce, or 64 million Americans, performed Freelance work as either a primary or occasional source of income.
Start-ups often have limited budgets that constrict their ability to hire full-time employees for every role. Fractional executives, who are Freelancers who serve companies on a C-Suite level, are also taking hold at start-ups and Freelance and fractional workers provide start-ups and SME businesses with an affordable way to access high-quality talent on a short-term or project basis. The scalability of Freelance hiring models makes it easier for entrepreneurs to manage fluctuating or unpredictable workloads while maintaining high-quality standards without exhausting financial or labor resources. The ability to hire specialized Freelancers enables start-ups and other businesses to remain nimble and efficient—agile—which is essential for their growth and survival in highly competitive markets.
The success of Freelancing is perhaps best summed up by data from Mellow which reported that in 2023, the average monthly income of Freelance workers in their report grew by 18% and grew by another 23% in 2024. Mellow’s data also confirmed that the way to earn billable hours is to take on more than one client at a time (but you knew that).
Thanks for reading,
Kim
Image: ©Epic Records. Singer-songwriter Minnie Riperton (1947-1979) in the cover shot for her gold album Perfect Angel (1974)
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