Author Archives: Kim Clark

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Green Sustainable Freelancing

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It is always necessary for us Freelancers to stay on top of trends and work to create conditions that generate billable hours.  If you haven’t done so already,  prepare to investigate how your skills can be advantageously applied to green economy and sustainability movements that are hatching in your locale.

President Obama has made the encouragement of green and sustainable business practices a priority of his administration.   Throughout the country there is much talk and some tangible actions that could possibly achieve his goal. 

The time is ripe to position yourself to grab some of the dollars that are being allocated to the cause by taking courses,  obtaining certifications and of course networking,  to let prospects know that when green and sustainability projects are in the budget,  you are the right person to call.

The first thing you’ll need is information.  Pay attention to green business and sustainability conferences in your area and search your local business press for relevant articles.   Get current with the names and goals of key players,  and think about how you can contribute.   Refine your elevator pitch to promote your new emphasis.

Visit the GreenBiz website http://greenbiz.com.  The site is an excellent resource for Freelancers who are trying to figure out ways to cash in on the green phenomenon.   GreenBiz.com features numerous useful articles that discuss subjects such as the role of  IT in helping businesses go green,  how to create a marketing strategy that incorporates green values into a brand and how to devise clever advertising strategies that communicate green benefits to a target audience.

Green For All  http://greenforall.org  is an Oakland, CA based not-for-profit organization that identifies green and sustainability themed jobs,  business and investment opportunities and works to build bridges within the various sectors of the green economy.   For specific info,  you’ll have to join their mailing list.

There is also a green business chamber of commerce,  EcoChamber http://ecochamber.com.  The Miami based group is the first and only chamber of commerce with the mission of promoting the green and sustainability movement.  EcoChamber is dedicated to helping businesses create and implement sustainable and environmentally friendly business practices while maintaining,  or improving,  profitability.  EcoChamber claims to be global,  but I could find no evidence of activity outside of Miami.  Perhaps as funding becomes available,  the group will expand its reach.

How you tap into the sustainability/green economy will,  obviously,  depend upon your specialty,  experience,  and relationships.  Here are a few sectors to explore:

Banking and finance

We all know that banks are not lending a lot of money these days,  but  they are favorably disposed toward financing green economy businesses.  Venture capitalists are likewise interested in entertaining a good pitch from an entrepreneur with a promising concept for a green business.  The NASDAQ stock exchange provided serious validation for the movement when it recently launched an index to track green economy businesses.  There are even a couple of hedge funds that focus on green and sustainable industries.

Energy efficiency / renewable energy

Major public investment and the growing availability of financing are driving the renewable energy and energy efficiency market.  Some of the money floating around is earmarked for training not only workers but also entrepreneurs.  Pay attention to local government info and nonprofit groups.  Maybe you can obtain a certification for free,  or at a reduced cost.

Health and wellness

Human Resource  specialists are convincing company directors that a healthy workforce is  more productive and easier on health insurance premiums.  Employee wellness programs are a growing phenomenon in businesses large and small.

Information technology

Reducing the carbon footprint of  IT and incorporating energy efficiency are on the to-do list of most companies.  That Chief  Information Officers and others in IT should partner with other departments across an organization as sustainability and green business best practices are being formulated is gaining traction.

Manufacturing

Former manufacturing centers across the country are  evaluating the possibility of using green businesses to ameliorate the  exploding unemployment that led to poverty,  decay, crime and eroding populations.   Detroit is taking the lead in the revitalization process.

Thanks for reading,

Kim

 

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Your Ad Here

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While we’re on the subject of making the most of what you’ve got and monetizing resources wherever practical,  let’s talk about renting out advertising space in your virtual world.  We’ve all seen the sponsorship promos, banner ads,  hyperlinks and ad words on the websites,  Facebook pages,  blogs and newsletters of nationally known Freelancers.   Some of you may also have seen advertisements or hyperlinks on a colleague’s  site.  As everyone digs deeper for revenue,  we might see a lot more of same.

I’ve spotted banner ads on the sites of three Freelancer colleagues who specialize in PR,  marketing and executive coaching.  The good news is that all chose advertisers whose product line is complementary to their business.  The not-so-good news is that two of the three websites no longer look classy.  In this case,  it’s seller beware.

That said,  if you select your advertisers well and refrain from overloading your site with ads,  you can always try this on for 6 months.  The money you make will no doubt be useful.  Placing ads on your website will create a small and steady cash flow that can make a real difference in your ability to sleep nights. 

The first thing to consider is what you have to offer your new prospect,  the advertiser. The number one criterion of ad placement is the presence of the desired demographic.  Sign up with Google Analytics and  demonstrate to advertisers that your e-world attracts a large and loyal following of people who can potentially become their customers.  The amount of traffic on your site will also help you to determine advertising rates.

Next,  confirm that your site hosting platform will support advertising.  For example,  if WordPress hosts your website,  be aware that like this blog,  it’s probably operating on the  .com side,  which is free,  upgraded and backed up regularly and very user friendly.  It will be necessary to migrate to the  .org side,  which is an open source,  customizable hosting platform that offers more advanced options,  such as the ability to support what is entailed in advertising.

If the concept still looks feasible,  then decide where the ads can be placed.  Look at your home page and measure the available space.  Is there room for a banner ad or two,  or will the less intrusive text option be more to your liking?

If you have a content management system and you’re good with graphics,  experiment with your home page layout and eliminate or relocate certain text and photos to create more potential ad space.  Think right side or bottom of page for banner ads.

Research shows that ad words are best used on sites that generate huge traffic.  They are a pay-per-click option with a low response rate,  so big numbers are needed to make ad words profitable for both parties.

Now it’s time to give serious and careful thought to the types of businesses that you would be comfortable having as advertisers.  Give still more thought to your sales pitch.  As always,  it will be imperative to define what’s in it for them:  the right demographics and a popular site. 

Establishing a flat monthly rate based on the size of the ad,  with discounts given for multi-month commitments, is the easiest payment structure.  See the rate card and ad contract of a local newspaper for guidance.  You can set up a PayPal subscription for billing and payments.  You are further advised to set up a separate account for each advertiser,  so that site stats can be checked and ad start and end dates can be reviewed.

However,   it may be wiser to sign up with an online advertising management company.  Certain basic features of ad management are free,  but it may be worth paying for additional  features like billing.  That way,  if an advertiser cancels and you forget to take the ad down,  you won’t find yourself giving away free space.  Agencies to investigate include Etology,  Commission Junction,  Adbrite and Linkshare.

Because businesses are always in search of an effective way to reach customers and enhance brand awareness,  ads and sponsorships within the virtual world continue to proliferate.  Some businesses even provide a special link,  sometimes to a particular website page,  so that they can track advertising performance on your site.

It is imperative to consider the possible impact that virtual ads could have on your business.  For those who provide a certain type of product or service for a certain clientele,  including ads on a website will be a delicate balance.  The painstakingly cultivated perception of value and quality could be undermined by the presence of ads on either a website or newsletter.  Take care not to cheapen your brand in exchange for a few extra dollars a month.

Thanks for reading,

Kim

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Work Your Email List

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 I descend from a long line of New Englanders and we are known for our thrift.  When the collars of his dress shirts frayed with age,  my father (who was actually a New Yorker,  but knew how to squeeze a penny until Abe Lincoln yelped) would have the dry cleaner turn them.  Presto,  add a few more good years to a useful item.

Mom served any leftovers from the big Sunday dinner for Monday night’s supper.  If we didn’t finish them off at that sitting,  she was not ashamed to throw them at us again on Wednesday or Thursday.   Mom and Dad were born during the Depression and they did not believe in wasting valuable resources.  Use it up,  wear it out,  make it do.  As we slog through our recession,  I suggest that a revival of that credo is in order.  It is time to make the most of what you’ve got.

One valuable resource that we all have is our list of email addresses.  Consider putting them to work in an email marketing campaign that will enhance your other promotional activities.  The practice of email marketing continues to grow.   When executed properly,  it can be an effective way to communicate with your target audience.

The conversion rate will probably not exceed 2% ,  but that matches the results of  a typical direct mail campaign.  Moreover,  email marketing is both less expensive and much more environmentally friendly than direct mail.

An email marketing campaign provides yet another way to keep your name in front of  the right people,  serving as a reminder that you remain a viable player with valuable services to offer.  Email marketing keeps your brand visible and that is utmost for every Freelancer.

How to ensure a mailing list with money-making potential?  Use an opt-in approach,  to avoid annoying people.  You only want to contact those who want to hear from you.  Hire a web developer to add a sign-up function to your website home page.  When exchanging cards with new colleagues,  request permission to add them to your mailing list.

Add your LinkedIn connections,  clients and colleagues,  plus selected friends and family members.  Always include an unsubscribe feature in your communications,  so that those who choose to opt-out can easily do so.  Purchased email lists are not recommended,  since those people do not know you.  Organic growth of your list is best,  so take the time to cultivate it.

 As you build your list  (and before  you add a sign-up to your website),  think about what you should communicate and the best delivery system for your message.  Put yourself in the place of the recipient.  What timely and useful information will best serve their needs?  What  “call to action”  might pique their interest?

Engagement is king in email marketing.  Take the time to carefully consider what you would like to achieve and how to communicate your message most favorably.  Is  a monthly or quarterly newsletter something you have the time and talent to produce?  Perhaps handy factoids plus links to relevant articles,  doled out every six weeks,  will be a better fit for both you and your target audience?  Give it some thought.  Whatever you do,  just remember to always include a link to your website…

…because that is one way to measure the response to your campaign.   Google Analytics,  e.g.,  will report the stats on the campaign’s impact on visits to your website,  pages that get the most viewing,  etc.  Receiving an inquiry about your services from a prospect is another sure-enough good sign that you’re doing the right thing and signing a client is,  needless to say,  the ultimate validation of your genius!

You are perhaps now intrigued by the email marketing concept,  but wonder if you can handle it by yourself.  It is possible to outsource the project,  for a more or less reasonable fee.  I recently heard about a company called EyeMail http://eyemailinc.com  that’s gaining a good reputation for creating smart email marketing campaigns. 

If you’d like to create a real splash,  EyeMail will even add audio and video clips to what you send out.  Most of all,  I’ve heard that they’ll work with you to create the content and delivery system that will best support the rest of your promotional activities.   Other options are Constant Contact and HubSpot,  both of  whom have great track records for devising savvy email marketing campaigns.

I’ve only used email marketing sporadically,  primarily to broadcast public courses that I’m scheduled to teach or speaking engagements.  I’m kicking around the idea of establishing a  consistent presence,  whether I do it myself or hire a specialist.  To those of you on my list,  stay tuned.

Thanks for reading,

Kim

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Because I Said So

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Oh good,  you’re back.  I guess that means you’re still in business.  After last week’s posting about the shrinking numbers and dismal prospects for Freelancers,  I thought you might have decided to cash in your chips and interview for a job at Kinko’s…

Well,  since we’re still in the game,  let’s make the best of it.  Making the best of it definitely entails getting people to do what we want them to do,  maybe even when we want them to do it.  Wouldn’t that be fantastic?  I daydream about this kind of stuff all the time–especially when I am patiently waiting for a client to pay me what is owed.  Even more so when I am patiently waiting for two clients to pay me what is owed (like now).

Getting others to do what we want is all about the art of persuasion.  If we could get even one quarter of our clients and prospects to do what we want,  we’d all be driving Jaguars!

While browsing in a bookstore recently,  I happened upon an interesting book by Chris St. Hilaire,  who is a jury selection consultant and author of  “27 Powers of Persuasion:  Simple Strategies to Seduce Audiences & Win Allies” (2010).

In his book,  St. Hilaire points out that true persuasion is not about arm-twisting or even outmaneuvering your opponent.  Rather,  true persuasion is about creating consensus and unity of purpose.  The author recommends four key strategies that will improve your powers of persuasion,  applicable to both your business and personal life:

Emphasize the goal to bring all parties to agreement

When we go into a client meeting,  we tend to assume that all parties are on the same page.  Not so,  says St. Hilaire.  It is common for people to talk past one another,  wrapped in their inaccurate assumptions,  failing to hear what the other side has said,  failing to grasp important meanings and significance.

Negotiation failure that leads to a deal-breaker can result from incomplete or sloppy communication.  It could even appear that the other party has an entirely different goal for the project at hand.  This is a Level One misunderstanding that nevertheless has the power to derail you.  Avoid disappointment by briefly summarizing your goals upfront.  Ensure that the other party knows why you are there and you will move closer to getting what you want.

Use numbers to make talking points more powerful

Americans love to quantify things.  Numbers help people to define and measure both success and failure.  Judiciously inject a statistic or two (don’t overload) into your presentation and help your client or prospect to put your goal into perspective,  help him/her to visualize and compare your features and benefits to other available options and lay the groundwork for the acceptance of your proposal,  i.e.,  your goal.

Third party validation can bring others to your way of thinking

Presenting the expert opinion of a trusted and respected source who is presumed to be neutral and objective can make your proposal  look like the gold standard.  People are often reluctant to contradict the practices and opinions of those who are known to be smart and influential.  Do what you can to make it appear that your goals are on the side of the angels.

Silence can be your most effective technique

Learn to get comfortable with silence in a negotiating/selling situation.  According to St. Hilaire,  silence allows you to control a room without seeming aggressive.  The other party will almost always become uncomfortable and nervous and blurt out what they really think,  fear,  want,  or plan to do. 

Even if you don’t receive the ideal answer,  hidden objections will come to light,  giving you an opportunity to acknowledge and resolve them.  That greatly improves the odds for your success.

Thanks for reading,

Kim

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To Be, or Not To Be

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I was surprised to learn that the number of Freelancers in the US has dropped to the lowest level in eight years,  down 13%  from a record high of 9.98 million in 2006.  The Department of Labor recently reported that as of August 2010,  there are now 8.68 million of us.

Because full time employment is not materializing for many citizens,  I assumed that the survival instinct would kick in and induce laid off salary men/women to assess their skill sets and figure out a way to package and promote their acts.  That’s what brought me to Freelance Nation.  But the stats have proved me wrong.

It is true that self-employment typically increases in the aftermath of a recession,  when laid off workers are unable to get rehired and thus venture out on their own.  But in this recession,  a variety of factors have weakened the demand for Freelance services,  causing many to choose alternate paths.

Some are maxing out their unemployment benefits as they sign up for temp work or settle for low end hourly wage jobs,  seeing those roads as their best,  albeit unsatisfactory,  survival options.  They don’t see much financial potential in either Freelancing or setting up a small business.

Diminished credit and poor sales are stifling the growth of small businesses.  A recent report issued by the National Federation of Independent Business Owners shows that 31%  of small business owners say that poor sales is their company’s single most important problem.

This news is interpreted by economists and labor experts as a sign that economic recovery is not just around the bend.  There is evidently not enough money being spent by consumers to sustain the survival of many small businesses.

However,  easier lending terms could encourage small business owners to make capital improvements and staff additions that will help to improve competitive positioning and perhaps attract more customers.  The Federal Reserve recently confirmed that about 20%  of banks are making commercial and industrial loans more available to small businesses for the first time since 2006.

Unfortunately,  large and mid-size companies prefer to play the wait and see game.  They are waiting for the outcome of the mid-term elections,  wonder what the newly reconfigured Congress will do about economic  initiatives (will the Stimulus Bill be extended?),  they wonder about taxes and wonder what the new health insurance regulations will mean to their bottom line. 

The big boys do have money to spend.  They slashed payrolls by laying off workers whether or not that strategy was necessary for the organization’s survival.  They limited hours worked per week,  limited or eliminated raises and off-shored as many functions as possible.  Paradoxically,  productivity remains high and continues to increase,  as businesses get more work out of their leaner and meaner staff.

There is precious little incentive to hire under these conditions.  Why bother? Those at the top of the pyramid are free to put still more money into their bulging wallets.  That explains why the only healthy segment of the real estate market consists of 7 figure properties.

These practices have left many current and aspiring Freelancers in the lurch.  Although the Fed states that lending to mid-sized and larger firms has over the past six months begun to ease,  there remains a marked resistance to green lighting the projects that Freelancers depend on.  A hard freeze is in full effect and it shows no sign of abating.

According to Scott Shane,  professor of economics at Case Western Reserve University in Cleveland,  the failure rate of self-employment is significant during this recession and economic  indicators do not point toward a quick recovery.  Only when larger companies,  those considered bell weathers and thought leaders,  begin to hire again will demand for Freelancers increase.

That said,  not all Freelancers are suffering.  A fortunate few are having their best year ever.  Recently,  I was chatting with a friend who makes and restores fine string instruments.  He does not lack for work.  I am also aquainted with a market researcher, with  someone who arranges and supervises the relocation of scientific laboratories and with someone who helps manufacturing facilities comply with environmental regualtions.  All of them are enjoying very healthy billable hours.

It just goes to show you,  in every kind of economy, there are always those who make money.  I just wonder when it will be my turn?

Thanks for reading,

Kim

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Now is the Time to Take Control of Your Time

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The secret sauce of effective time management is discipline.  The cruel truth,  my child, is that if you want to get more things done,  you must have the discipline to get your ass out of bed,  often before the sun comes up.  This is a habit best established when the days are getting longer.

According to new research by Christoph Randler,  professor of biology at Heidelberg University in Germany,  morning people are more proactive and therefore more successful in their professional lives.  Morning people anticipate problems and try to minimize their impact;  spend time identifying long-range goals;  and feel in charge of making things happen.  So rise and shine, cupcake.

Another time management essential that you must have the discipline to incorporate into your schedule is transition time.  Whether moving from one task to another or traveling from one meeting to the next,  the only way to ensure that you will be efficient,  productive and get where you are going on time is to take into account each time consuming step of the process.

In other words,  be realistic about how long it takes to go places and do things and give yourself adequate preparation and execution time.  Avoid over-scheduling.  Build in little cushions of time where possible,  to better manage annoying,  schedule-destroying delays like lines at the post office.

The idea is to successfully roll through tasks and appointments and preserve your sanity,  if not your sense of humor, along the way.  Besides,  if there are fires to put out and you’re too tightly scheduled,  things will fall apart and you’ll be back where you started.

Oh , and manage your emails,  rather than letting them manage you.  Do not let them seize control of your day.  Particularly if you receive a huge volume,  assign 2-3 blocks of time each day for email read and respond.  Institute email triage.

If something time sensitive and high priority is on,  you may prefer to check for incoming messages throughout the day and decide what requires a faster response. While doing that,  delete the nonsense emails and lighten your load.  When answering emails,  respond first to the “short answer” messages and then tackle the “long answers”.

Some form of social media participation is now on every Freelancer’s schedule,  like it or not.  No one is sure what any of it does for business,  but very few feel confident enough to ignore it.  Keeping up with this stuff can siphon off much valuable time if you’re not careful.

Limit time spent on social media and while you’re at it,  think about the extent of your involvement and the ROI.  Do you really need FaceBook and Twitter?  Must you go through the LinkedIn Answers Forum every day?

Yet another source of time theft are manipulative,  controlling people.  You have no doubt encountered your share of those who feel entitled to dictate how you spend your time,  quickly  resorting to whining,  badgering and other forms of verbal arm wrestling to force you into doing their bidding.  They may be neighbors,  family members,  so-called friends  or clients.   Set good boundaries and be prepared for uncomfortable moments as you put a few people in their place.  Have the discipline to say “no” and stick to it.

Have the discipline to bring time management into your life.  Missed deadlines,  lost opportunities,  exhaustion and burn-out are not what we want.  Applying our skill set to work that we enjoy and generating an income that we deem satisfactory is what the Freelance life is all about.  Effective time management,  along with SMART goals and objectives—Specific,  Measurable,  Attainable,  Realistic, Timely— will help us get there.

Thanks for reading,

Kim

 

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The Time of Your Life

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Welcome back to reality!  Labor Day Weekend has come and gone and Summer has officially (although not technically) ended.  Like it or not,  we are in full business mode again.  Yet despite what the calendar indicates,  Summer’s slower pace may still cling to you like sand on your ankles and you might be having trouble getting up to speed.  Maybe some good time management tips will help you find your groove?

Freelancers are busy people.  Effective time management is important not only for our P & L bottom line,  but also for our spiritual and psychological health.  In addition to drumming up and working on billable hours,  it is equally important that we make time for our personal pursuits.

We owe it to ourselves to go to the gym or out for a bike ride,  participate in our children’s lives,  nurture our relationship with a special someone,  or recharge our batteries by maybe taking a nice walk.  Therefore,  it is imperative that we utilize our time efficiently,  so that important things get taken care of and we avoid running in circles,  which wastes precious time,  creates aggravation and eventually leads to burn-out.

But there is so much to do and it is easy to get overwhelmed.  On top of  billable hours,  we must network to remain visible,  attend certain conferences that help us build skills or prospect for new clients,  maybe prep for a speaking engagement,  keep up with social media and there are perhaps also board responsibilities that were taken on to demonstrate commitment to one’s community and expand one’s  skill set (and bring in a referral along the way,  we hope).

Then there are the administrative functions like invoicing,  paying bills,  calls and emails,  updating the website,  de-constructing the new health insurance options and planning and budgeting for next year’s marketing initiatives. 

Oh, and dare I mention housework,  laundry, cooking and grocery shopping?  Yikes! It’s enough to make you want to hide in the closet.  How can any one human being face this down? 

I suggest that Step One in getting your arms around all that you must do is to make a list and document major tasks and responsibilities,  so that you can visualize and make sense of your obligations.  Once your list is created,  separate business obligations from personal.  Red star all tasks that have a deadline  e.g.,  September 15 for filing third quarter taxes.

On the business side,  make separate categories for client billable time,  marketing/self promotion and administrative tasks.  On the personal side,  create categories for fitness,  household,  children, etc.  Next,  prioritize according to what must be done first and what brings (or can potentially bring) the best ROI to you.  Break responsibilities down into what must be done daily (emails),  weekly (children’s lessons/ sports),  monthly (networking/ board meetings) and quarterly (taxes). 

Block out corresponding time periods,  make calendar entries and build a daily to-do list schedule.  Examine your schedule and look for ways to be more efficient.  You may have always gone to the gym after work,  but might a time change be advantageous? Is there a Zumba class at 7:00 AM or Pilates at lunchtime? That change will free up time in the evening for other activities and will also ensure that you maintain your fitness regimen.  Or maybe now you’ll see that you can start one!

PDA electronic calendars and smart phone apps are now standard,  but I’ve found that posting on an office white board or old-fashioned desk calendar is especially helpful for remembering monthly and quarterly tasks.  It’s good to have it all there in your face,  a constant reminder of what you must do and when you must do it.

I’ll be back with more time management next week.  Thanks for reading.

Kim

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Bringing You Down: The Procrastination Blues

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We just hate to do certain things.  Some things are a headache to even think about,  let alone actually do.  So we conspire to ignore the irksome thing and pretend it will go away.  We promise ourselves,  our spouses,  our children and our friends that we will get to it…only not now.  We are busy now…

Admit it.  Those crafty avoidance schemes make us feel guilty.  We go into denial.  We are prone to get defensive and there might be an argument,  yet we continue to stonewall.  Oh, but we cannot hide forever.  Eventually,  we’ve gotta man up and do the deed. ç

Why do we do this?  Don’t we realize that allowing loose ends and evil-but-necessary tasks to pile up only makes it worse for us when we are finally forced to take them on?

Yes!  But everyone procrastinates once in a while.  It’s part of the human condition.  In fact, under certain circumstances,  what appears to be procrastination can serve us well.  Sometimes a problem or task needs to be pondered,  with more information about the cause,  implications and possible resolutions sought.  It may not be wise to quickly jump in with both feet.  Due diligence is not a sign of procrastination.

Other times,  it is best to wait for more favorable conditions before making a move and attempting resolution.  Timing is always important.  Or maybe this item really does deserve to be put off,  because there are more important issues pending that deserve your immediate attention.  Prioritization is not a sign of procrastination,  it is good time management.

So what makes us procrastinate?  Psychologists say that chronic  procrastination results from a fear of failure or success.  Either way,  it’s self-sabotage.  Fear prevents us from taking action and moving forward.  The experts have a few more theories:

1.  The Perfectionist.  If you cannot perform in a flawless fashion,  then you will do nothing at all.

2.  Poor Decision Maker.  You are trapped in analysis-paralysis quicksand and unable to settle on a course of action.

3.  The Overwhelmed.   You consider the task to be beyond your capabilities,  or you just hate doing the thing.

4.  The Disorganized.   You cannot get your act together.  You don’t know or have what is needed to complete the task and cannot focus on it.

You can tame the procrastination beast.  The easiest way,  if you’ve been persistently unable to make yourself tackle a certain job,  is to take the hint and outsource it.  Maybe you avoid doing this thing because doing it makes you miserable and you’re lousy at it anyway?  If you’re holding the cash,  call in a professional and stop the drama.

If you are not holding sufficient cash,  then you need an attack strategy.  You must bite the bullet and face down this demon,  because continuing to avoid your responsibilities kills your momentum and adds stress to your life.  Procrastination is bad for business and you cannot afford to wallow in it.

Break the beast down into manageable blocks and chip away a little at a time.  Devote 30-60 minutes each day to the job until it is completed.   Self-discipline builds  self-confidence and will keep you motivated to stay on track.  Reward yourself  handsomely once you’ve crossed the finish line.

Keep the procrastination beast at bay by setting reasonable goals for yourself.  Reaching for the stars is admirable,  but be realistic (and not pessimistic or self-limiting) in recognizing what you can achieve.

Finally,  always prioritize.  Time sensitive and other important tasks go to the top of your list and are preferably done early in the day,  to promote the likelihood of successful completion.  Lower priority tasks are done later.  If a project lands on your to-do list,  then it should be done within a reasonable time frame,  so don’t ignore it for six months.

Thanks for reading,

Kim

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Attention Shoppers! It’s Time to Invest in the Business

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Our  “new normal”  economy has regrettably resulted in sluggish business for most Freelancers and we are forced to watch our pennies.  The financial squeeze may tempt many to cease spending on all expenditures deemed nonessential,  but it’s wise to be strategic about what gets relegated to that category.

In fact,  judicious expenditures for the right business upgrades will help us to fight back against the recession and demonstrate to clients that our business remains viable.  If your credit line can handle it,  this is an ideal time to invest in your business by purchasing almost any type of equipment or promotional service.   Fourth quarter purchases are sweetened by the knowledge that the tax deductions will flow back to you a little faster.

So let’s go shopping!  There’s plenty of inventory in the stores,  despite diminished wholesale purchases,  and prices have never been better.  Now is an excellent time to replace or upgrade  computers and other IT equipment,  office furniture or even a company vehicle.  Commercial real estate is likewise more plentiful and hence affordable,  so if trading up has been on your wish list,  investigate options now.   Plus,  if a build-out is necessary,  those in the trades are ready and willing to provide quality work at competitive prices. 

Advertising space is likewise more plentiful and hence more affordable.  Discounts are available and payment terms are gentle.  Revisit publications and online sites that were previously out of your reach and ask what can be done for you now.  Do not be afraid to negotiate.  The buyer’s market is in full effect.

Now,  take a look at your website.  Does it look a little dull?  Maybe the text could use some sharpening?  Or perhaps you’d finally like to have a logo?  What might help your website to communicate your brand and core services more effectively,  or provide a compelling  “call to action”  to potential clients?  Web developers,  graphic artists and copywriters continue to be busy,  but not so much that they won’t take on smaller  jobs and do good work at a reasonable price.

The  “new normal”  economy also makes this an excellent time to hire,  if you can make the case that an extra body or two will increase revenue.  There are so many highly qualified professionals searching desperately for cash-generating projects that you will be able to hire someone (maybe part time?) to write your monthly newsletter,  manage social media,  cold call prospects and set appointments for your follow-up,  manage the books and accounts payable and receivable or just about anything else you need taken off your plate.

Finally,  our professional skills are our most valuable asset and also deserve investment.  I’ve seen more generous than expected early-bird registration discounts offered for numerous seminars,  since organizers are anxious to fill rooms.  Take advantage of this trend and sign up for training that perhaps you previously could not afford.  You may also want to have a few sessions with a business coach,  who may now offer money-saving incentives to stimulate business,  and work on other ways you can find competitive advantages for your business venture.

Thanks for reading,

Kim

Professional Development , Leave a comment

Manners Maven

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A couple of years ago,  I had coffee with a very successful risk management Freelance consultant.  As we chatted about business,  he related an interesting story about a client who hired him earlier in the year.  The client told him that he had interviewed several candidates for the project and all were highly qualified. 

His team chose this particular gentleman because he had the best manners.  (I always knew he was a classy guy!) After considerable  experience in working with Freelancers,  the client and his team concluded that good manners matter and just about everything else can be learned on the job. 

I’m not  sure that many project leaders consider manners and etiquette as prime factors in the Freelancer hiring process,  but I am certain that poor business etiquette will have a deleterious effect on that decision.

Business schools and even medical schools have finally begun to address this previously overlooked soft skill.  Most of us have had enough of the me-first,  I’m entitled,  self-absorbed behaviors that have migrated from so-called reality TV shows and into daily life and work.  As antidote,  here are a few tactics that will incorporate some subtle niceties into your business communications and interactions:

1.  Dial your business phone and listen to your outgoing message.  Does it sound professional and welcoming?  Would you want to do business with the person who created that message?  If your OGM is less than pleasing,  re-record and smile as you speak.  Smiling forces us to slow our speech,  enunciate clearly and adopt a pleasant tone of voice. 

2.  When in a meeting,  devote your full attention to the proceedings.  Turn off your phone,  computer (unless you will use it to take meeting notes) and all other electronic distractions.

3.  After meeting with an associate who is helping you in some way,  send to that person a thank you email within 24-48 hours.  Especially if your meeting was with a client or prospect,  recount major points discussed and confirm any agreed-upon actions. 

4.  If a business meeting is held in a restaurant,  the person who initiates the meeting pays the check.  When meeting with a client or prospect,  offer to pay the check even if that individual requested the meeting.

5.  When meeting prospects and colleagues at a networking or similar event,  refrain from pushing your business card onto every person that you encounter.  Save the card exchange for those with whom you have a discussion that points to follow-up conversations.

6.  Treat assistants with respect.  If the assistant is someone you will speak with more than once,  ask his/her name,  remember the name and greet that individual by name  on subsequent visits to the office.  Be advised that the assistant may control access to the client.  If you are rude or dismissive,  word of such behavior will be passed along and it could cost you.  Besides,  assistants often have information that may help you to sell your services.  Be nice and make the assistant your ally.

7.  At Christmas,  send a card to all clients with whom you’ve worked over the last 3-4 years.  It’s good business to stay in touch.

8.  When an invoice is 45+ days old,  contact the accounts payable or finance department and confirm that the invoice was received.  Could it have been lost? Unless the invoice is 90+ days old,  avoid contacting the client about billing matters.

Thanks for reading,

Kim