Yet another pandemic-era reboot that everyone who earns a living would be wise to make is how you introduce your professional self to prospective clients, a potential new employer, or your colleagues and peers. In-person meetings and events are reappearing and your clients are returning to the office, maybe reluctantly and just a couple of days a week. There are advantages to getting back into the swing of things, but your face2face interaction skills may have become a little rusty from lack of use.
I recently attended a virtual meeting of about 15 people and since we didn’t really know each other, we were asked to introduce ourselves and say a little something about our professional background and current role—- in other words, everyone gave an Elevator Pitch. Most of us were a little flabby because that muscle hadn’t been flexed in many months.
But hitting the restart button and expecting your 2-fer Elevator Pitch/ self-introduction to slide off your tongue the way it did in January 2020 is magical thinking. Navigating life and business in the New Normal requires a skill set update.
Remember that the purpose of an Elevator Pitch is to facilitate the growth of your network and your business. In a good Elevator Pitch, you persuasively communicate your value proposition and help prospects understand what you can do for them. A well- worded pitch will express the purpose and usefulness of your business and make clear what sets it apart from alternatives offered by competitors.
Craft your Elevator Pitch to:
1). Capture the attention of prospects and entice them to devote valuable time to listening to you tell them why your product or service might interest them.
2). Help prospects see a possible role for your product or service in their organization.
The prospect
In-depth and continuously updated knowledge of your target customer groups is a given, so you’ll know who you’re selling to. What do you offer that they might need and value? How can your product or service help them to either achieve objectives or solve/ avoid problems? What might your prospects find worrisome in 2022 and how have they managed that challenge so far?
Taking a few moments to think about these questions will help steer your pitch in the right direction and lead to what you’d like prospects to remember about you and your business. The goal is to make your pitch powerful yet succinct, clearly articulating why prospective customers should choose you.
Your value
What are the unique attributes and selling points of your product or service? Understanding the value you deliver will bring to the forefront talking points that prospects want to hear. Keep your customers, competencies and your competitors in mind as you develop your value proposition. Your task is to recognize and articulate what differentiates your company and how you are uniquely positioned to more effectively, quickly, or inexpensively solve problems and help customers achieve objectives, as compared to the competition.
BTW, your main competitor is inertia. Doing nothing is a popular “solution” because it’s easy and people think they’re saving money. Can your pitch motivate listeners to become customers? Assess the response your pitch receives from different customer groups and make adjustments where necessary.
How you say it
Experts recommend that you limit your Elevator Pitch to about 30 seconds and 75 words. Ideally, your little story will be clear, concise and compelling. Fine tune the wording to ensure that you express your company’s (and your own) unique value proposition in uncomplicated language that resonates. The ideal pitch will also be adaptable and easily made longer or shorter to fit different contexts.
Do it well and you’ll make a memorable first impression on a potential client (or new employer). A good Elevator Pitch in your back pocket makes it easier to start conversations off on the right foot, with the ultimate goal of discovering or creating opportunities. The process needed to create your pitch will take not only time, but also face2face experiences before you get it the way you need it.
In 2022 and beyond, all sales and marketing messages must be digestible in mere seconds if you intend to hold a listener’s attention. Clearly and concisely roll out a maximum of three or four selling points known to intrigue prospective customers and become persuasive and memorable takeaways.
- What you do
Identify the need for your product. Encourage your listener to become interested in your products and services. Show that there is demand for what you provide.
- For whom you do it
Describe your product-market fit with a powerful sound-bite that sums up in a sentence or two the customers you usually work with and why they do business with you.
- The value delivered
The listener is more likely to trust your solution when it’s presented as an easy-to-picture remedy that gets the job done. After you establish the need, briefly explain how or why your solution works, based on real-life examples.
When and where to pitch
To more consistently recognize circumstances when it would be appropriate to present your elevator pitch, train yourself to be hyper-aware of your surroundings and the people you meet. Opportunities to deliver your Elevator Pitch don’t always occur where and when we might expect. Do not overlook casual settings as places to meet and interact with potential customers or employers. A wedding you attend, a running group or book club you join, a summer holiday barbecue, or chatting in line at the grocery store can lead to a door-opening, satisfying or lucrative discovery.
Follow-up
Conclude your Elevator Pitch with a call-to-action when the listener shows an active interest in the use and outcomes of your products or services. Ask for a card and offer yours, so that everyone’s website and social media sites can be viewed. Better still, offer to send the link to a newsletter, podcast, blog post or other source that addresses the topic or questions that were raised. You’re looking to establish legitimacy and expertise, build a relationship that leads to trust and rake in some billable hours.
Thanks for reading,
Kim
Image: © Associated Press President John F. Kennedy visited Tirana, Albania while on a state visit to Europe June 23 – July 2, 1963.